CVE-2024-23794

Publication date

2024-07-15 07:14:09

Family

OTRS

State

PUBLISHED

Description

An incorrect privilege assignment vulnerability in the inline editing functionality of OTRS can lead to privilege escalation. This flaw allows an agent with read-only permissions to gain full access to a ticket. This issue arises in very rare instances when an admin has previously enabled the setting RequiredLock of AgentFrontend::Ticket::InlineEditing::Property###Watch in the system configuration.This issue affects OTRS:  * 8.0.X * 2023.X * from 2024.X through 2024.4.x