Security Advisory

CVE-2013-3551

CVE vulnerability detail — eXtreme Datacenter Security Operations

Published 2020-02-21 15:35:41

Last updated 2024-08-06 16:14:56

Assigner mitre

State PUBLISHED

Description

Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.

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