Customers

Customer Portal

Everything in one place. Manage your services, view reports and contact support.

Customer Portal

Service Management

Start, stop and scale your VMs, manage domains and view your invoices.

Ticket System

Open support tickets and track progress directly in the portal.

Monitoring Dashboard

Real-time insight into uptime, performance and resource usage of your environment.

SLA Reports

Monthly SLA reports with uptime statistics and incident overviews.

Billing

View and download invoices, change payment methods and manage your subscription.

API Access

RESTful API for automation and integration with your own systems.

Support niveaus

Standard

  • Kantoortijden (08:00–18:00)
  • E-mail & Ticket support
  • 4 uur responstijd
  • Maandelijkse rapportage
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Business

  • Uitgebreide uren (07:00–22:00)
  • E-mail, Ticket & Telefoon
  • 1 uur responstijd
  • Wekelijkse rapportage
  • Dedicated accountmanager
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Enterprise

  • 24/7 Support
  • Alle kanalen + noodlijn
  • 15 min responstijd
  • Real-time dashboard
  • SLA garantie 99.99%
  • On-site ondersteuning
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Ready to make the switch?

Contact us today and discover what eXtreme Hosting can do for your organisation.