Customers
Customer Portal
Everything in one place. Manage your services, view reports and contact support.
Customers
Customer Portal
Service Management
Start, stop and scale your VMs, manage domains and view your invoices.
Ticket System
Open support tickets and track progress directly in the portal.
Monitoring Dashboard
Real-time insight into uptime, performance and resource usage of your environment.
SLA Reports
Monthly SLA reports with uptime statistics and incident overviews.
Billing
View and download invoices, change payment methods and manage your subscription.
API Access
RESTful API for automation and integration with your own systems.
Support
Support levels
Standard
- Office hours (08:00–18:00)
- Email & Ticket support
- 4 hour response time
- Monthly reporting
Business
- Extended hours (07:00–22:00)
- Email, Ticket & Phone
- 1 hour response time
- Weekly reporting
- Dedicated account manager
Enterprise
- 24/7 Support
- All channels + emergency line
- 15 min response time
- Real-time dashboard
- SLA guarantee 99.99%
- On-site support
Ready to make the switch?
Contact us today and discover what eXtreme Hosting can do for your organisation.